Shipping policy
Shipping and payment terms
A. Delivery restrictions and delivery times
We deliver exclusively within Germany, Austria, Belgium, and the Netherlands. Delivery of your items is fast and reliable, handled by our partners DHL (Deutsche Post AG), DPD, and UPS to the delivery address you provide.
Delivery within Germany, Austria, Belgium and Netherlands takes 2 to 6 days.
When paying in advance, you issue a payment order to your payment service provider (e.g., bank, PayPal). The delivery period begins on the day following the payment order to your payment service provider. If payment in advance is not agreed upon, the delivery period begins on the day after the contract is concluded. If the end of the delivery period falls on a Saturday, Sunday, or a public holiday recognized by the state at the delivery location, the next business day is decisive for the end of the delivery period.
B. Shipping costs
Delivery within Germany costs 6.90 EUR.
Delivery within Austria costs 7.90 EUR.
Delivery within Belgium costs 7.90 EUR.
Delivery within the Netherlands costs 8.90 EUR.
C. The following payment methods are available to our customers:
Payment via PayPal (PayPal account required): The PayPal payment method allows the customer to pay for the order after the ordering process using their loaded PayPal balance, their credit card, or by direct debit.
Further information on payment via PayPal can be found in our Lurban
Payment by credit card (PayPal PLUS / PayPal account not required):
When selecting credit card as your payment method, a PayPal account is not required and does not need to be created. PayPal accepts the following credit cards: Mastercard, Visa, American Express, Discover, and Diners Club. Your credit card details are encrypted and securely transmitted to PayPal. Payment processing is carried out by your credit card company at PayPal's request immediately after confirmation of the payment instruction and your verification as the legitimate cardholder. The card statement is issued by PayPal.